13. Nelson, a front-line manager, forecasts that his area will need fewer employees next quarter. He also can see that his current staff need some additional skills training. As a manager, Nelson is taking part in what human resources process?

Multiple Choice

• planning

• programming

• evaluating

• outsourcing

14. By clarifying what is needed to perform well, job analysis benefits an organization by

Multiple Choice

• ensuring that the right number and types of people are available.

• evaluating specific human resources activities.

• forecasting how many and what types of people are required.

• increasing the value added by employees.

• estimating the number and quality of current employees.

17. What is the purpose of applications and rsums?

Multiple Choice

• to serve as a basis for final selection decisions

• to describe behavioral responses to workplace situations

• to assess the level of organizational fit

• to provide basic information to help prospective employers choose candidates

• to determine the type of working conditions that the candidate prefers

24. The National Labor Relations Board will conduct an election to certify unionization if

Multiple Choice

• around 50 percent of company workers have low-paying jobs.

• workers believe the union has power to instill change.

• at least 30 percent of the employees sign authorization cards.

• the company headquarters is located in a right-to-work state.

• collective bargaining has failed in the past.