Question: 13. Typical decisions made by operations managers include all EXCEPT? A. What resources are needed? B. When will each resource be needed? C. What will

13. Typical decisions made by operations managers

13. Typical decisions made by operations managers include all EXCEPT? A. What resources are needed? B. When will each resource be needed? C. What will be the demand for our products? D. Where will the work be done? E. Who will do the work? 14. Effective strategy formulation requires which options below? A. Identification of core competencies B. Identification of SWOT C. Identification of order qualifiers D. Identification of order winners E. All of the above 15. Which of the following is not a characteristic of service operations? A. intangible output B. high customer contact C. high labor content D. easy measurement of productivity E. low uniformity of output

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