Question: 13) Why is having a great BATNA a strong source of power? Guideline: < 3 sentences (3 marks) 14) Define 3 types of intangibles in

13) Why is having a great BATNA a strong source of power?

Guideline: < 3 sentences (3 marks)

14) Define 3 types of intangibles in negotiation and give an example of EACH.

Guideline: < 9 sentences (6 marks)

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