14) Which shortcut is used by the interviewer when he makes a snap judgement about the applicants overall potential for the performance of the job, considering a single characteristic?

a) Perception Similarity

b) Stereotype

c) Halo Effect

d) Selectivity

e) Projection

f) Contrast Effect

15) Implementing change in employees attitudes and behaviors, and evaluate results is one of the skills needed for HR professionals and that is:

a) Human Relation Skills

b) Leadership Skills

c) Technical Skills

d) Job-related Skills

e) Decision Making Skills

f) Problem Solving Skills