14-12. How can Matt and Peter develop an active problem-solving discussion to resolve this conflict? What could effectively be changed, and what is probably going to just remain a problem? People who have different perspectives cannot stay together for a long time, this is because different perspectives will create conflict between them. In this case, Matt and Peter had different perspectives on their work environment and thus became involved in open conflict. So what both of them need to do is: - Matt and Peter should sit together, talk about their perspectives and be open to each other, so that they can deduce the causes of their conflict and then solve the problem. - Matt and Peter should report their concerns to any trusted senior and listen to their advice. - Matt and Peter should ignore each other's nature and perspective and only concentrate on work, or in other words, become more professional by putting aside personal problems outside of work. After an open discussion, the conflict between Peter and Matt will be resolved. both will understand each other's perspectives and try to work in a peaceful way