16. 18. 5Whys Buying a New Table 3 points possible (graded) Your company produces wooden table and chairs. The legs for tabies and chairs are cut on the same machine. The pieces of furniture are sold in parts and the customers have to assemble the parts themselves. One day, a customer comptains that the height of the table he bought and assembled is about 30cm lower than declared in the product description. You conduct a 5Why analysis: 1. Why is the height of the table too low? The legs are too short. 2. Why are the legs too short? They were out too short. 3. Why were they out too short? The cuttingmachine had the wrong settings. 4. Why were the settings wrong? They were still adjusted to cutting legs for chairs. 5. Why were they still adiusted to that? The operator didn't change them before the production line swttched to tablelegs. 6. Why did he not change them in time? He had an outdated producton schedule. ?. Why did he have an outdated schedule? The weekiy update wasn't perlormed as planned. Please answer the following questions: What is the problem statement to this 5Why anaiysis? A The height of the table is too low. 3 The legs of the table are too short. 0 The customer compiat'ned. What is the systemic root cause (SRO)? A The weekly update wasn't performed as pianned. B The legs were cut too short. (3- The operator didn't change the specifications before the line switched to table-legs. What is the occurrence root cause {ORG}? A The legs were out too short. 3 The operator didn't change the specications before the line switched to tabtelegs