Question: 16. A server operates with 70% utilization. The coefficient of variation for the service process is 0.6 and the coefficient of variation of the arrival

16. A server operates with 70% utilization. The coefficient of variation for the service process is 0.6 and the coefficient of variation of the arrival process is 1. The average processing time is 3 minutes. What is the average time a customer spends in the system according to the single-server queue model?

A. 9 minutes B. 6 minutes C. 3 minutes D. 7.5 minutes

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