Question: 16. When managers pass through work areas and talk informally with workers, this is known as: A) management by exception. B) MBO. C) micromanaging D)

16. When managers pass through work areas and talk informally with workers, this is known as: A) management by exception. B) MBO. C) micromanaging D) empowerment. E) management by wandering around. 17. Which of the following forms of communication is lowest in information richness? A) Face-to-face communication B) Video-conferencing C) Management by wandering around D) Grapevine E) Impersonal written communication

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