17. In a firm's strategic business planning function develops the strategic plan and then informs the human resource management function of the plan. A. integrative linkage B. executive linkage C. two-way linkage D. one-way linkage E. administrative linkage 18. In the two-way linkage level, A. the human resource management executive has no time or opportunity to take a strategic outlook toward human resource issues. B. the strategic planning function and the HRM function are independent of each other. C. the second step involves the strategic planning team informing the human resource management function of various strategies. D. the last step involves human resource management executives analyzing the human resource implications of the strategies suggested in the previous steps. E. the human resource issues are allowed for consideration during the strategy formulation process. 19. Which of the following is a statement that contains information on the customers that will be served, the needs that will be satisfied, and the technology that will be used by the company? A. Work structure B. Goal C. Mission D. Code of conduct E. Vision 20. Which of the following statements is true of the SWOT analysis? A. It can be used to identify an organization's internal strengths and weaknesses, but not the external threats posed by competitors. B. It can be used to identify an organization's extemal strengths and weaknesses, but not its internal strengths and weaknesses. C. It gives the strategic planning team of an organization all the information it needs to generate a number of strategic alternatives. D. It fails to recognize the opportunities and threats in the external environment that are people-related E. An analysis of a company's internal strengths and weaknesses using the SWOT analysis eliminates the need for input from the HRM function