18. A risk event has just occurred on a complex project. The customer has not yet been informed. What should the Project Manager do FIRST?

	Check if a risk trigger event was implemented
	Check the risk plan if a contingency plan was created for the risk
	Transfer resources to the risk even to lessen its impact
	Notify the customer and assure them the risk will be successfully resolved

21. Which of the following is NOT a reason to implement a control chart as a quality tool?

	Identify quality problems
	Implement quality assurance initiatives
	Establish quality control metrics
	Identify probability root cause

23. Why would a firm conduct Make or Buy analysis as part of project procurement planning?

Question 23 options:

	Firm does not possess the goods or services at this time
	Firm has internal resources that are available
	Firm possesses technological/ information secrets or proprietary technology
	Project Manager must ensure that Scope Creep does not impact resource availability

25. How can a Project Manager best bring a new project team quickly through the Forming stage of team development?

	Ensure the team consists of both internal and external subject matter experts
	Assign team-members who have all worked together previously
	Select team-members who are highly personable and friendly
	Select team-members who have a very diverse range of experience and technical backgrounds

26. Which is the principal activity occurring in project Closing phase?

	Sequencing work activities
	Initiating Earned Value Management (EVM)
	Stakeholder validation
	Verification of project deliverables