1.a) ____ is software that can link information flows from different parts of a business and from different geographic areas

a) private technology exchange (PTX)

b) e-commerce

c) ERP (enterprise resource planning)

d) EDI (electronic data interchange)

1.b) _____ is an online collaboration model that bring manufacturers, distributers, value-added retailers, and customers together to execute trading transactions

a) private technology exchange (PTX)

b) electronic data interchange (EDI)

c) e-commerce

d) ERP (enterprise resource planning)

1.c) What are the three levels of quality standards?

a) total quality management (TQM)

b) Six Sigma

c) Just-in-time (JIT)

d) Acceptable quality level (AQL)