1.A system that decides the best route for a fleet of trucks would be a

Group of answer choices

decision support systems and executive support systems

transaction processing systems

management information systems

none of the other answers are correct

2.Competitive advantage can be measured by

Group of answer choices

profit of the company during a relatively long period of time, relative to others in the industry

profits of a company during one financial quarter, relative to others in the industry

profits of a company irrespective of time.

profits of a company during a relatively long period of time, regardless of others in the same industry

3.High switching costs resulting from information about customer behavior

Group of answer choices

none of the other answers are correct

helps reduce customer intimacy

Has no effect on customer intimacy

helps increase customer intimacy

4.A company like Twitter which customers can use to complain about products or services

Group of answer choices

has no impact on bargaining power of customers

all answers are correct

Increases bargaining power of customers

Decreases bargaining power of customers

5.Imagine that you are transferring some money to your friend using a mobile app, and you get a confirmation email after the transaction is complete. This confirmation email is an example of

Group of answer choices

none of the other answers are correct

processing by the system

input to the system

feedback from the system

6.Compared to a physical branch in a bank online banking will help to improve operational efficiency by

Group of answer choices

reducing labor costs

reducing real estate costs

None of the answers are correct

reducing real estate and labor costs

7. A primary key Is used to uniquely identify

Group of answer choices

a record

a field

a byte

a bit