1.A template word processing file:

a.contains font settings but not margin settings.

b.is a model for creating similar items.

c.cannot be saved using a new name.

d.contains margin settings but not font settings.

Question2

In the U.S. Mail system, Priority Mail:

Select one:

a.is for packages only.

b.is for both envelopes and packages.

c.items can weigh no more than 13 ounces.

d.is for envelopes only.

Question3

When opening office mail:

Select one:

a.have the necessary supplies at hand.

b.All the answers are correct.

c.attach enclosures to the correspondence.

d.make sure everything is removed from the envelope.

Question4

When sorting office mail:

Select one:

a.place Registered Mail items after personal items.

b.place regular business mail on the bottom of the stack.

c.place interoffice memos on the top of the stack.

d.All the answers are correct.

Question5

The duplexing feature of an office copier:

Select one:

a.works in conjunction with the editing feature.

b.can be used only with the reduction feature.

c.allows copies to be made more quickly.

d.makes copies on both sides of the paper.

6.You should not copy materials, such as portions of books or magazines, that are protected by copyright laws without the permission of the copyright holder.

Select one:

a. True

b. False

Question7

A records retention schedule specifies the place in the files where records should be stored.

Select one:

a. True

b. False

Question8

Records that cannot be replaced and should never be destroyed are called important records.

Select one:

a .True

b. False

Question9

Backing up a record involves making a copy of it and storing it in a safe place.

Select one:

a. True

b. False

Question10

Signature Confirmation service for U.S. Mail provides the date, time, and

location of the delivery of an item and a copy of the signature of the

recipient.

Select one:

a. True

b. False