1.Based on Case Study B, you are required to perform a role play with your team members (up to a group of 4). You would conduct the following with Kate, Bob and Tim:

Encourage and develop a shared purpose in work goals

Encourage and foster team understanding of work roles and responsibilities

Identify and resolve the work problem

Give feedback and discuss the work issue to encourage their participation and to show value in their individual and team efforts, and to reward performance

facilitate two-way flow of information between team and management relevant to team performance

Model good behaviour and practice.

Case Study B: Leading and Facilitating the Work Team Kate, Bob and Tim work in your team. Each has a separate work role but must liaise with each other to coordinate the workflow and to complete overall team tasks. There is a problem between Kate and Bob; they have a different opinion on how to conduct work. Kate has a very structured approach to work tasks while Bob takes on tasks more intuitively. Both complete their tasks to organisational requirements but have a different approach and are unable to agree on work decisions without entering into disagreements. Team working is actively encouraged, so it is important that they find a way to get along and work together. Tim works with both Kate and Bob and is finding the work atmosphere unpleasant at times and finds it hard to ignore the workplace tensions that exist. He must work with them separately and together, and is often caught in the middle of personal disagreements. Tim's work is beginning to suffer as a consequence, which is adding to his frustrations