1.Choose context/application to investigate

2.Observe and record users interaction with the context/application

3.Uncover and identify context/application problems (usability, design constraints, usability engineering, etc.)

4.Create relevant personas5.Create use case scenarios

6.Suggest solutions (design, usability, interaction process, usability engineering, etc.)

7.Prototype your solution (including sketching in paper and prototyping)

8.Present your project activities and solution