1.Describe in brief the decision making process regarding strategic IT at PHARMA. Do you believe they follow analytic, intuitive or political approach or a combination of these three?

2.

What were the main steps followed by PHARMA during the decision making process for the upgrade of the existing ERP system?

from case study

s there a prescription for strategic IT decisions? Sherah Kurnia1 , Dora Constantinidis1 , Alison Jane Parkes2 , Peter B. Seddon1 1 Department of Computing and Information Systems, The University of Melbourne, Melbourne, VIC, Australia; 2 Taylor's Business School, Taylor's University, Subang Jaya, Selangor, Malaysia Correspondence: S Kurnia, Department of Computing and Information Systems,

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