1. 1.Describe the principal differences among transaction processing systems, management information systems, and executive information systems.
2. 2.Identify the three types of organizational activities. For each one, describe its typical time horizon, hierarchical level, and principal characteristics. Provide an example for each type.
3. 3.Provide an example of functional systems. What is the defining characteristic of these systems?
4. 4.Define the concept of BPR. Can you provide an example, real or imaginary, of a company operating under old assumptions that are no longer valid? How would you propose to redesign the firms business processes? What information technology would you expect the firm to adopt to enable the redesigned process?
5. 5.What are the principal limitations and drawbacks of BPR?
6. 6.How have we defined the concepts of business and systems integration? What is the relationship between the two? Can you provide examples of each?
7. 7.What is an enterprise system (ES)? Can you describe its genesis? Identify the principal advantages and risks that a firm considering the installation of an ES should consider.
8. 8.What is a supply chain? Why is it important to actively manage the supply chain?
9. 9.If you were the chief executive officer (CEO) of a hospital, would you consider using radio frequency identification (RFID) technology? If not, why? If yes, for what applications?
10. 10.Define the termbest-of-breed integration. Why has best-of-breed integration recently emerged as a business trend?
11. 11.Explain how enterprise application integration (EAI) works. What are its primary advantages over competing integration approaches?
12. 12.Define the following terms:knowledge,explicit and tacit knowledge, andknowledge management. What are the principal phases of a knowledge management initiative? Describe the essential benefits of knowledge management for modern organizations. Why are so many organizations struggling with their knowledge management initiatives?
13. 13.Define the following terms:business intelligence,business intelligence infrastructure,data warehouse,data mart,OLAP, anddata mining. What is the relationship among the various elements of BI infrastructure?
14. 14.What are the main advantages and disadvantages of a cloud solution compared with an on-premises one?
15. 15.Define the termbig data. What are the main implications of the 3 Vsvolume, velocity, and varietyon current managerial practices?

(Pigni 90-91)

Pigni, Gabriele Piccoli + F.Information Systems for Managers with Cases, Edition 3.1, 3rd Edition. Prospect Press, 2015-12-28. VitalBook file.