(1)Describe three benefits and one downside to The Collaborator customer service style.

(2)In what ways does economic pressure impact a manager's role in an organization?

(3)In The End of Management, it is argued that traditional management and organizational structures are evolving to flatter, less bureaucratic structures. Why is this considered a good thing?

(4)The counterpoint in The End of Management argues that structure in management still has a place in today's work environment. What are the benefits of this traditional approach to management?

(5)Describe three benefits and one downside to The Builder customer service style?

(6)List and describe three ways in which managers create value for organizations.?

(7)Describe three benefits and one downside to The Tech Connector customer service style.?

(8)Describe three benefits and one downside to The Communicator customer service style.?

(9)Describe three benefits and one downside to The Ninja customer service style.?

(10)Who said "Management is the art of getting things done through people."?