1-Effective communication with stakeholders should be part of a crisis management plan. Stakeholders may be internal or external. Which one of the following is a group of internal stakeholders?

Suppliers

Employees

Public

officials Customers

Question 2 (1 point) Saved A fire caused significant damage at Gayle Bakery Products retail store. Management is organizing security to restrict access to the site and is beginning salvage operations. Gayle Bakery Products is in which one of the following stages of strategic redeployment planning? options:

Alternative marketing

stage Communication

stage Contingency production

stage Emergency stage

Question 3 (1 point) Saved In many organizations, disaster recovery is still considered a function of which one of the following departments? Question 3 options: Facilities Customer service Accounting Information technology

Question 4 (1 point) Saved Wendell Electrical Supply is developing its business continuity plan. As part of the crisis communications component of the plan which group of stakeholders should to be kept informed about strategic exposures and governance issues? Question 4 options: Secured lenders Board of directors Suppliers Customers Question 5 (1 point) Saved Enterprise assessment involves:

Question 5 options: A hazard assessment by functions that examines their specific location and its relationship to business continuity. A global assessment of risks that could affect the organizations overall business go An assessment by risk owners at risk centers of risks associated with particular sites. An assessment of a projects capabilities, resources, and limitations with regard to a viable recovery strategy.

Question 6 (1 point) Saved Funk Industries fabricates custom display tables for trade show displays. The company has established a second site that includes all production equipment that duplicates the primary production site. Staff and production can be relocated to the second site if operations are disrupted at the primary site. Which one of the following continuity plan strategies is Funk Industries using? Question 6 options: Split operations model Contingency model Alternative site model Active backup model

Question 7 (1 point) Saved Hammond Manufacturing makes trash collection bins. The company keeps spare parts on hand for its machinery so it can make repairs quickly if parts need to be replaced. Which one of the following disruptions to the supply chain is the Hammond Manufacturing trying to mitigate by keeping spare parts on hand? Question 7 options: Infrastructure failure Sole source supplier Production bottlenecks Machinery breakdown

Question 8 (1 point) Saved Drake Drilling Company has in place a reciprocal arrangement with another company to perform necessary functions in the event of a disruption of operations. As a strategy for addressing a disruption of operations, which strategic option is Drake Drilling using? Question 8 options: Transfer processing Insurance policy Loss mitigation Termination

Question 9 (1 point) Saved Which one of the following is a potential opportunity that an organization may uncover while assessing the risks of disruption in its supply chain? Question 9 options: Decreased net revenues Decreased accounts receivable collection ability Increased interdependencies among different industries Increased inventory and storage

Question 10 (1 point) Saved An organization must assess supply chain risk by examining both internal and external exposures and vulnerabilities. Which one of the following would be considered an external exposure? Question 10 options:

Infrastructure Information technology Production bottlenecks Change in demand level