1.Identify and define the 5 core customer performance measure. Give an example for each core measure.

2.Consider the description that follow:

-is heavily involved with the record keeping and reposting of assets, liabilities and stockholders equity.

-Focuses on planning, decision making, directing and control

-Is heavily regulated

-A filed that is becoming more 'cross-functional' in nature

-Much of the field is based on costs and benefits

-Is involved almost exclusively with past transactions and events

-Much of the information provided is directed toward stockholders, financial analyst, creditors and other external parties

-Tends to focus more on sub-units within an entity rather than the organisation as a whole.

Determine whether the above each description is most closely associated with managerial accounting or financial accounting.