1.In your company's management development program, there was a heated discussion between some people who claimed, "Theory is impractical and thus no good," and others who claimed, "Good theory is the most practical approach to problems." What position would you take and why? (20 marks)

2.Metro University has set a goal to increase the percentage of alumni who donate to the university and to increase the average amount given by those who have donated in the past. Metro University hopes that holding special events at homecoming night designed specifically for alums will result in an increase in donations. Consequently, it is planning a special Alumni Bash for homecoming night, and invitations have been sent to students who graduated between 1975 and 2000. Identify the dependent and independent variables in the example. State a hypothesis using the information provided. (20 marks)

3.You have received a business research report done by a consultant for your firm, a life insurance company. The study is a survey of customer satisfaction based on a sample of 600. You are asked to comment on its quality. What will you look for? (10 marks