1.Motivation identifies three forces which affect voluntary work behavior. What are these three forces?

A.direction, intensity, emotion B.engagement, drives, needs C.direction, intensity, drives D.direction, intensity, persistence E.intensity, engagement, drives

2.Self-concept, social norms, and past experiences

A.have a fixed level of drive-based emotions. B.fully regulate our decisions and behaviors. C.minimize cognitive dissonance. D.make unemotional decisions based on reason and logic. E.affect the strength of needs by amplifying or suppressing emotions.

3.According to ________ theory, leaders with a strong need for personalized power will be less effective.

A.the four-drive B.the learned needs C.the needs hierarchy D.the individual differences E.contingency anchor

4.People with a high need for affiliation tend to

A.want to control their environment. B. be more effective at allocating scarce resources. C.desire challenging tasks. D.avoid conflict with others. E.be nonconformists.

5.Which of the following components are enhanced by individualizing rewards?

A.performance expectancies B. E-to-O expectancies C.valences of outcomes D. E-to-P expectancies E. V-to-E outcomes

6.To learn about their progress toward goal accomplishment, employees usually prefer

A.nonsocial feedback sources. B. multisource feedback. C.customer surveys. D.nonverbal communication. E. positive feedback.