1Normal 1 No Spac. Heading 1 Heading 2 Title Subtitle Subtle Em. Paragraph Styles 2.3.1.1 KPI #1 for Operational Excellence CSF #1 Define a Key Performance Indicator (KPI) that you recommend the organization should use in order to measure their progress toward this critical success factor. 2.3.1.2 KPI #2 for Operational Excellence CSF #1 Define a second Key Performance Indicator (KPI) that you recommend the organization should use in order to measure their progress toward this critical success factor. 2.3.2 Operational Excellence CSF #2 Describe a second Critical Success Factor (CSF) for the organization to achieve the SMART objective you defined for this strategic dimension. 2.3.2.1 KPI #1 for Operational Excellence CSF #2 Define a Key Performance Indicator (KPI) that you recommend the organization should use in order to measure their progress toward this critical success factor. 2.3.2.2 KPI #2 for Operational Excellence CSF #2 Define a second Key Performance Indicator (KPI) that you recommend the organization should use in order to measure their progress toward this critical success factor. D Focus O e W PrtSon Home End Pgup PgDn