Question: 1.Recommendations to close gaps for Popeyes using the gap model. state the gap for each. (eg gap 1, gap 2 etc) (25 marks) 2. Briefly

1.Recommendations to close gaps for Popeyes using the gap model. state the gap for each. (eg gap 1, gap 2 etc) (25 marks)

2. Briefly discuss, if good service quality is a cost or a revenue producer? Discuss with the help of the restaurant being studied ( Popeyes is the restaurant being studied) (10 marks)

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