1.Suppose a customer requires 3-sigma capability, and you found C_p = 1.89 and C_pk = 0.82. Which of the following can you conclude?

Group of answer choices

The process is not capable of meeting the customers spec; Process centeredness needs to be addressed

The process is not capable of meeting the customers spec; Process variability needs to be addressed

The process is capable of meeting the customers spec; Neither centeredness nor variability need to be addressed

The process is capable of meeting the customers spec, centeredness needs to be addressed

The process is not capable of meeting the customers spec, but further investigation is needed to determine whether centeredness or variability need to be addressed

2. Suppose you are analyzing processing times for a machining operation. In your analysis, you found C_p = 2.1 and C_pk = 1.5. Given this information, which of the following sigma levels is the highest that you could claim your process is capable of meeting?

Group of answer choices

2 sigma

3 sigma

4 sigma

5 sigma

6 sigma

3. A process that is in control ________ be capable of producing services or products according to customers design specifications

Group of answer choices

Will never

Should never

Will always

Should always

May or may not