1)The time duration in which capacity planning is for less than one month is?

a.Immediate range

b.Short range

c.Medium range

d.Intermediate range

e.Long range

2)

A production environment where pre-assembled components, subassemblies, and modules are put together in response to a specific customer order is?

a.Engineer-to-order

b.Make-to-order

c.Assemble-to-order

d.Make-to-stock

e.Custom order

3) Which of the following basic types of production layout formats is one in which equipment or work processes are arranged according to the progressive steps by which the product is made?

a.Job-shop layout

b.Functional layout

c.Assembly-line layout

d.Group technology layout

e.Process layout

4) Which of the following is considered a high-contact service operation?

a.On-line brokerage house

b.Internet sales for a department store

c.Physician practice

d.Telephone life insurance sales and service

e.Automobile repair