1.(True/False). Data warehousing and data mining mean the same thing when applied to CRM. OA) True OB) False 2.(True/False). Data warehousing is the process of extracting data from a data warehouse. OA) True OB) False 3. Is the following an example of social media viral marketing? Indicate your response by selecting yes or no. Each time a user sends a message via Twitter, another message is attached to the end advertising the availability of that tool. O A) Yes O B) No 4.Is the following an example of increasing brand awareness through groups or fans? Select Yes or No. Your instant messaging service attaches a message to the bottom of each message inviting the recipient to sign up for this same service provider. O A) Yes OB) No 5. (True/False). If you change any of the data in your source worksheet, the Pivot Table will not update automatically. O True O False 6. (True/False). Goal Seek allows to you put various parts together to calculate a result. True O False 7. (True/False). To create a Pivot Chart, you would first select the Design tab from the Pivot Table Tools. O True O False