1.True/False: The project manager typically reports to the program manager.

2.True/False: Software license costs are typically the largest part of the total cost of ownership for an ERP system.

3.The-------------- should include key process owners, end users, managers, and IT staff spanning functional boundaries, business units, and organizational levels of the company.

4.The detailed analysis companies go through to determine all the technical and operational functionalities they need and desire is called---------------- .

5.A methodology used to quantify the comparison of ERP package functionality to the customers ERP requirements is the ------------------analysis.