Question: 1.What are the key variables for evaluating credit policy changes, according to credit managers? Are managers able to estimate the values for these variables adequately?

1.What are the key variables for evaluating credit policy changes, according to credit managers? Are managers able to estimate the values for these variables adequately? Compare and contrast the incremental profit and NPV approaches to evaluating credit policy decisions.

2.What collection monitoring measures do managers express a preference for in actual practice?

3.Why shouldn't a credit manager be overly aggressive when first contacting a customer who has just missed a payment due date?

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