1)What is the biggest problem with sales training?

a) It takes too long to deliver.

b) Participants often dont use the skills they have been taught.

c) It is offered online too often. It should be offered in classroom settings.

D) It has too much emphasis on soft skills.

2) Which of the following metrics tells you what percentage of new employees received a positive performance rating?

a) Development program participation rate

b) New hires failure factor

c) Tenure turnover rate

d) Employee upgrade rate

3) Which of the following is a disadvantage of technology-supported training?

a) It does not allow learners to contribute content to the learning platform.

b) It is difficult to update the training content.

c) It does not provide quick and appropriate feedback to learners.

d) It requires a significant up-front investment of both time and money.

4) Alice Brennan, the Director of Associate Relations at Ocean House, says that the executive team goes off property every year for executive leadership training. This is likely to be an external training program, as it occurs offsite. What are the advantages to an external training program? Check all that apply.

a) External training uses examples that are more relevant than those found in internal training.

b) The company doesnt have to spend as much time developing materials for external training.

c) It may be provided by trainers that have more expertise than internal trainers.

d) It might be less expensive than an internal training program, especially if internal training resources are limited.