Question: 1.What kinds of functionality and capability does Sales force provide to its customers? 2.Why would a company choose Sales force over a competitor like Microsoft

1.What kinds of functionality and capability does Sales force provide to its customers?

2.Why would a company choose Sales force over a competitor like Microsoft or Oracle?

3.What does Sales force provide to connect with customers?Why is social and mobile connectivity important here?

4.How are customers using Sales force to connect to their customers?Provide specific examples along with Sales force features and their benefits.

5.What is the "Age of the Customer"?Is this important (why or why not)?

Explanation: Can someone can help me with these questions please. 3 link given for help the questions to answer.

https://www.youtube.com/watch?v=9G8ww4yEsOU

https://youtu.be/KW5lO34uOsM

https://youtu.be/DG3c8Mu-MHM

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