Question: 1.Which of the following is the third step in developing a successful customer relationship strategy? Group of answer choices Acquiring Crafting Instituting Motivating Learning 2.Which

1.Which of the following is the third step in developing a successful customer relationship strategy?

Group of answer choices

Acquiring

Crafting

Instituting

Motivating

Learning

2.Which of the following is true of price elasticity?

Group of answer choices

It is not the same at all price levels

It is the same at all price levels

It is determined through market segmentation

It is tied to general cost

3.A marketing performance dashboard should _________________________ .

Group of answer choices

indicate performance relative to competitors

be inexpensive to operate

be unnecessary for small firms

does not need to measure customer experience

4.What does MPM stand for?

Group of answer choices

Marketing Planning Metrics

Market Performance Measurement

Measurement Participation Marketing

Measurement Process Maintenance

5,Donna's Metal Fabrication and Supply is using a strategy to build relationships with its customer by delivering greater value and a lower price for its products. Donna's Metal Fabrication and Supply is using a _______________ strategy.

Group of answer choices

Value cocreation

Cost driving

Revenue driving

Elastic pricing

6.Which of the following is NOT an audit type?

Group of answer choices

The macro environment audit

The task environment audit

The marketing strategy audit

The regulatory speculation audit

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