1.Which type of difference between people reflects deep-level diversity?

Race

Age

Ethnicity

Gender

Personality

2. Which of the following is true of teams?

They can sometimes achieve feats an individual could never accomplish.

They represent a better way to use employee talents.

They reduce the need for coordination and supervision.

They aid in the performance of simple tasks that do not require diverse inputs.

They strengthen the worth of individual team players over the team.

3. Which of the following is true of norms? When group members adopt and agree to the norms of a group, which of the following is true?

Dress codes play a more important role.

Written rules become very important.

A clear set of written group norms is necessary.

A maximum of external controls is necessary.

They need to be accepted by all in order to be adopted.

4. Which of the following is characteristic of work teams?

The goal of sharing information

The presence of neutral to negative synergy

The availability of complementary skills among members

The individual accountability for outcomes and results

The mere accumulation of individual efforts

5. Teams are less flexible and responsive to changing events than traditional departments or other formal groups.

True

False