1.Write a non- conformance statement for the following audit finding:

During the audit, three rejected products were noted on the "D" line that were not

identified or segregated (Ref ISO 9001 10.2.1a and QP-13, Section 5.4).

Question 2 (1 point)

Write a non- conformance statement for the following audit finding:

There is no defined procedure to review customer satisfaction data and initiate CARs

where indicated. Responsibilities relative to this review have not been defined (Ref

ISO 9001 9.1.2 and 5.3).

Question 3 (1 point)

Write a non- conformance statement for the following audit finding:

Of the four CARs reviewed for equipment failures in the field, all identified the

technical cause of the special failures, but none included actions to prevent that

failure from occurring again. Note: Three of the four CARs were related to the same

failure mode. (Ref ISO9001 10.2.1b)