$-2070-$YB$-$Oper. & Quant. Mgt$./$ECON $2070$

Time left $0$:$36$:$3$

Use the following information to answer questions $15-23$:

Assume you have recently graduated from University of Lethbridge with your Business Degree. You used the last of your student loans to purchase a micro$-$brewery from a retiring couple. The business had been struggling financially for years. Because you studied Operations, you believe you can improve the quality of the product and re$-$build the business. Assign the appropriate quality tool to the issue.

Q$15.$ Your first step is to understand the operations and map it all out. Which quality tool will you use?

Check sheet

Run chart

Affinity chart

Flow chart

Clear my choice

$6$

You do some research to find out what is standard in the brewing industry and what tool will you use?

Brain$-$storming

Benchmarking

Quality circles

Affinity chart