$20.$ It has been shown by research that companies have had little success with diversity training programs becausea.the programs are based on inspiration instead of focusing on correcting inappropriate behaviours.b$.$ the focus of diversity training programs has been on compliance and remediation.C$.$team members are generally not biased and do not really require the training.d$.$ managers get too involved in the training process which becomes distracting$\mathrm{.}21.$ You have recently completed a learning styles survey and you have been identified as a$"$Converger$"$ according to Kolb's Learning Style preferences. According to Kolb you likea.hands$-$on simulations and dislike online learning.b$.$ participating in small group discussions and dislike lectures.C$.$online group work and dislike print$-$based materials.d$.$ theoretical learning and dislike group exercises$\mathrm{.}22.$ Mohamed, a manager at Beneficial Banking Services, has been very effective over the years at developing a very strong workplace culture. Which of the following characteristic illustrates that Beneficial Banking has a strong ethical culture?a$.$Employees at Beneficial Banking are more likely to feel pressure to compromise company standards.bThere are more instances of workplace misconduct.C$.$Employees at Beneficial Banking Services are more likely to report misconduct.d$.$There is more likely to be retaliation for reporting misconduct$\mathrm{.}23.$ Which generation of learners is most likely to prefer access to training $"$on the go$"?$ a$.$ b$..$Baby BoomersGeneration XGeneration YdiGeneration Z$24.$ Lei is working with a group of social workers who are training to work with highly vulnerable clients. When facilitating the session Lei has decide to take on the facilitator role that will allow Lei to display care and offer empathy. What is this is known as$?.$Informative roleb.Cathartic roleC.Catalytic roleSupportive role