$20)$ The Information Systems Plan is determined by:

a$)$ middle management

b$)$ senior management

c$)$ the IS department

d$)$ none of these options

e$)$ the strategy of the company

$21)$ The two main methodologies for establishing the Information Systems plan are:

a$)$ personal interviews and feasibility study

b$)$ enterprise analysis and systems analysis

c$)$ personal interviews and critical success factors

d$)$ enterprise analysis and critical success factors

e$)$ feasibility study and systems analysis

$22)$ A daily report showing the details of each sale made $($customer name, address, type and quantity of products sold, unit price, total price etc.$)$ contains data for the regional sales manager, but information for the individual salesperson.

a$)$ the above statement is true

b$)$ the above statement is false

$23)$ A car rental company is using hand$-$held computers with wireless links to company computers for easier check$-$in and check$-$out of rental cars. This is an example of

a$)$ none of these options

b$)$ customer intimacy

c$)$ all of these options

d$)$ operational excellence

e$)$ product differentiation

$24)$ The reviews and approves plans for systems for all divisions of the organization.

a$)$ corporate strategic planning committee

b$)$ IS steering committee

c$)$ project management group

d$)$ project team

e$)$ chief information officer