$2\mathrm{.}10$ Implement Procedures for Counselling and Conflict Resolution

While being observed by your assessor, implement procedures for counselling and conflict resolution.

You will be assessed on:

$$ Practical knowledge relevant to procedures for counselling and conflict resolution

$$ Practical skills relevant to implementing procedures for counselling and conflict resolution

After completing this task, submit the following to your assessor:

$$ Outlines of the procedures for counselling and conflict resolution that you implemented

$$ Copies of workplace resources that you accessed and reviewed, e$.$g$.$ organisational policies and procedures relevant to counselling and conflict resolution, employee handbook, code of conduct, etc.

$$ Copies of project documents that you accessed and reviewed, e$.$g$.$ the project$$s approved human resource management plan, communication logs$,$ etc.

$$ Copies of relevant communication with project team members, e$.$g$.$ meeting minutes, email threads, screenshots of messaging apps, etc.