$21/2$ Hours

$$Q

$($i$)$ What is organisation and its types? Describe the relationship among three behaviours in an organisation.

$7$ Marks

$($ii$)$ Relate the assumptions of Taylor's work tomodern$-$day organisation.

$8$ Marks

$($iii$)$ Do you think Hawthome Studies is relevant to organisational practices today? Discuss.

$10$ Marks

Q$2($i$)$ Looking at the organisation where you work presently, relate and discuss communication networks to the organisation and state why you think the one in use at the moment is the best. If otherwise, suggest an alternative with reasons.

$9$ Marks

$($ii$)$ What would you consider to be the barriers to communication in any organisation? Relate the answers to your experiences.

$6$ Marks

$,$ Q$3$ What strategies can an organisation adoptadapt to manage stress? Which approach do you think would be most effective? Are there problems or downsides to any of these?

$15$ Marks

Q$4($i$)$ What are the "Big Five" personality traits? How would knowledge of the "Big Five" help you in your job as a manager?

$9$ Marks

$($ii$)$ Attitudes serve four important functions for individuals in any organisation. What are these four functions?

$6$ Marks

Q$5($i$)$ What are the three steps in the decision$-$making process? Relate these steps to an actual decision.

$9$ Marks

$($ii$)$ Describe the following human$-$based methods of improving decision$-$making in an organisation $($a$)$ Brainstorming $($b$)$ Devil's advocate technique $,6$ Marks

Q$6($i$)$ What is Kelley's Theory of Causal Attribution?