$21.$ Bumpy rollouts and low ROI B$.$ of ERP hardware

systems are usually caused by

A$.$ software problems

problems

C$.$ configuration problems

problems D$.$ people

$22.$ Setting prices for customers can be very complex. SAP helps by offering a control mechanism, called

to determine how much to$-$ charge a given customer for a given product.

A$.$ pricing variance

sales campaign management

C$.$ condition technique

D$.$ one$-$to$-$one marketing

$23.$ The order of the steps in the SAP R$/3$ production planning process are

A$.$ Sales Forecasting. Demand Management, Purchasing, Sales and Operations Planning. MRP$,$ Detailed

scheduling. Production

B$.$ Sales Foreasting. Sales and Operations Planning, Demand Management, MRP$,$ Purchasing. Detailed

scheduling. Production

C$.$ Sales Forecasting. Demand Planning. Detailed scheduling, Purchasing, Demand Management, MRP$,$

Production

D$.$ Sales and Operations Planning. Sales Forecasting, MRP$,$ Purchasing, Demand Management, Detailed

scheduling. Production

$24.\_\_$ refers to the process of determining production quantities $($for raw materials produced in$-$house$)$ and

order quantities $($for purchased items$).$

A$.$ Capacity set up

B$.$ MRP Record

C$.$ Lot sizing

D$.$ Lead time

$25.$ Which of the following $1$s an input to HR$?$

A$.$ Personnel forecasts

C$.$ Layoff and recall company policy

B$.$ Skills database

D$.$ Employee evaluation and compensation

$26.$ In $\_\_,$ third$-$party software companies are encouraged to develop add$-$on software products that can be

integrated with existing software.

A$.$ software outsourcing

B$.$ electronic data interchange

C$.$ client$-$server architecture

D$.$ open architecture

$27.$ A customer's order is checked to see if it can be produced and delivered by the requested date. This is an

in the sales and distribution process.

example of

B$.$ sales order processing

A$.$ presales activities

C$.$ inventory sourcing

D$.$ delivery and billing

CRM$,$ the software and equipment reside with the CRM provider; it is not installed in$-$house

$28,$ In

B$.$ open source

A$.$ on$-$demand

D$.$ on$-$site

C$.$ sales automation

$29.$ What is the production plan for all finished goods?

QQR $-$ quality query run

A$.$ MPS $-$ master production schedule

B$.$

D$.$ BOM$-$Bills of material

C$.$ PPR $-$ production planning run

$30.$ What metric tracks the time between paying for raw materials and collecting cash from customer?

A$.$ initial fill rate

B$.$ initial order lead time

D$.$ cash$-$to$-$cash cycle time

C$.$ on$-$time performance