$2\mathrm{.}1$ Learning Outcomes:

$1\mathrm{.}1$

Recognize and memorize concepts of communication theory as they affect business organizations and the individuals in them.

$2\mathrm{.}2$ Action Required:

Study chapter

$2\mathrm{.}3$ Test your Knowledge $($Question$)$:

Suppose your boss in meeting takes credit of all the work which you have done Discuss how you will deal with this situation