Question: 2 1 point According to the text, what are FIVE factors that a customers perception of service quality is based upon? Reliability, Responsiveness, Accuracy, Empathy,

21 point
According to the text, what are FIVE factors that a customers perception of service quality is based upon?
Reliability, Responsiveness, Accuracy, Empathy, Tangibles
Readiness, Responsiveness, Assurance, Empathy, Tangibles
Reliability, Responsiveness, Assurance, Energy, Tangibles
Reliability, Responsiveness, Assurance, Empathy, Tangibles
21 point According to the text, what are FIVE factors that

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