Question: 2 . 1 Why did retailers like Marks & Spencer choose to use small firms as their suppliers? ( 6 ) 2 . 2 What

2.1 Why did retailers like Marks & Spencer choose to use small firms as their suppliers?(6)
2.2 What aspect of Marks & Spencers prior knowledge and experience proved particularly useful in terms of the innovation process used to develop chilled ready-meals?(4)
2.3 Which model of the innovation process did Marks & Spencer adopt in order to bring about the innovation of chilled ready-meals?(6)
2.4 What benefits did Marks & Spencer (and the other retailers) obtain from the particular innovation process they used. (4)
2.5 What alternative models of the innovation process might Marks & Spencer have used?
(4)
2.6 What enabling factors permitted firms like Marks & Spencer to use their chosen model of the innovation process?(15)
2.7 What do you think were the critical factors in achieving successful innovation in this case?(7)
2.8 Why was coordination vitally important and how was it achieved?(2)
2.9 Using an appropriate series of market research reports, such as Mintel or Key Note reports show:
How the market for chilled ready-meals has grown in the last decade(1)
How the shares of the chilled ready-meal market have changed over the last decade (1)

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