2. (14 points=2x7) Operations Reasoning: For ANY TWO from a-e below, state whether you agree or disagree and provide a brief supporting rationale. a. Operations strategy (structural decisions supporting competitive positioning) has a more significant long-term impact on a firm's performance than operations execution (infrastructural decisions). b. With variability, Waiting Line Systems with a single Pooled Queue will exhibit better performance (in terms of Ta, T. I, I) than Waiting Line Systems with Independent Queues for each server. c. "Six Sigma" uses statistical thinking to improve processes by reducing process variation and defects, while "Lean" uses less technical tools to improve processes by reducing waste, preventing defects, and improving flow. Page 1 of 4 d. Processes with "bias," corresponding to process average different from target centerline value, (LSL+USL)/2, should use C, as a measure of process capability