Question: 2 2 5 , 2 2 6 , 2 2 7 , 2 2 6 , 2 2 7 , 2 2 8 , 2
Working in a call center is not an easy job. As customers contact the center, the employees must access a variety of computer screens in order to answer customer questions. The Call Center Six Sigma team is very interested in how long calls typically last. Use the following information for "length of time of call" to create and interpret a histogram.
table minute, minutes, minutes, minutes, minutes, minutes, minutes, minutes, minutes, minutes, minutes, minutes,
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Dr W Edwards Deming, Philip Crosby, and Armand Feigenbaum
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