$2\mathrm{.}2$ Resolving Workplace Conflicts: Apply a Plan $($L$.$O$.1)$

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Although conflict is a normal part of every workplace, if unresolved, it can create hard feelings and reduce productivity.

YOUR TASK Analyze the following scenarios. In teams, discuss each scenario and apply the six$-$step procedure for dealing with conflict outlined in Figure $2\mathrm{.}3.$ Choose two of the scenarios to role$-$play, with two of your team members taking roles.

a$.$ During an important meeting, several agenda items deal with actions that are crucial to the success of a current project. They require that key decisions be made$-$fast! As usual, Gina is joking and telling entertaining anecdotes