$2\mathrm{.}2$ Statement $($Main Problem$)[$TN$1]$

Write a Main$/$Statement Problem as well as a Sub$-$Problem, with a clear and articulated emphasis on the performance aspect for the following topic of an academic research proposal; "EVALUATING AND CONFRONTING PERFORMANCE WITHIN THE CUSTOMER CARE $/$SERVICES DEPARTMENT OF HOME AFFAIRS

THE PERIOD $20212023$