$234873$ points manager $.2$F prodinstructure.c In February Pedro $,$ the manager of a pool supply and cleaning company $,$ is looking at the upcoming need for more worke to handle the increased customers in spring and summer $.$ Which of the four key management processes is he using $?100000$ leading managing controlling planning organizing $3$ points The general manager of a clothing store recently gave a motivational PowerPoint presenta value of being courteous to each customer $.$ The manager's behavior is an example of leading $.$ delegating $.$ upkeep $.$ planning $.$