Question: 2 4 2 Part III: Contexts ror organizational Communication ( sumrimued , Valuing Identitios ncras Five Gencrations ) ASSIGNMENT You consider yourself a late -
Part III: Contexts ror organizational Communication
sumrimued Valuing Identitios ncras Five Gencrations
ASSIGNMENT
You consider yourself a "latemodel Generation Xer." You were born in but you're also fascinated by technology like some of your mall, commitybased bank. terparts. You are a middlelevel to to be promoted to vice president and head In one month, you are schrrent VP retires. Mary has worked at the bank for cashier when Mary, the cur age eighteen as a teller and working her way up sixtytwo years, starting she comes from the traditionalionseccable writion, and to her current position. on a strong work ethic and impece share some skills, she places a high her retirement, Mary has been ask with the current of To prepare for hou, as the incoming VP as well as represent a wide of expertise with the bank tellers are mostly women and, Mary calls you intange bank tellers. The banteen to fiftyseven. One morning, of ages, from eighteon help. She is frustrated because she is having trouble office and asks for two of the newest bank tellers, who are eighteen and and she is particularly annoyed that their email exchan years old," sultiple spelling and grammar errors. "Now, I might be eighty Im still pretty savvy when it comes to email. Do the have to start mow poorly these mistakes reflect on their work? You're going How would you managing them in a month. What would you say to them?" How to Mary's request for advice?
You consider yourself to be a fairly typical individual from the millennial generation. You are working for a nationwide newsmagazine in your first managerial position. Recently, your editor asked you to brainstorm with your staff about personalizing the magazine. He wants you to develop a more direct connection between the magazine's readership and the staff writers, sales associates, and account managers who bring the magazine to life. He is particularly interested in the magazine's online presence and wants to use social media to build a stronger relationship among readers, writers, and other staff.
You decide to hold a staff meeting to start the brainstorming process. You currently manage a group of fifteen, and your staff is very diverse especially in terms of age. On one end, you have a few staff writers and account representatives who have been with the magazine for more than thirty years and identify strongly with the baby boomer generation. On the other end, you have two Gen interns who are eighteen years old and are enrolled in their first semester of college. During the brainstorming session, Lily, one of your
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