Question: 2 4 A frustrated customer has emailed Lenise asking why the custom window blinds she ordered a month ago have not arrived yet When Lenise
A frustrated customer has emailed Lenise asking why the custom window blinds she ordered a month ago have not arrived yet When Lenise looks up the order, she discovers that the customer did not select the mounting and closure options she wanted. How should Lenise respond to avoid blaming the customer?
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Mutiple Choice
If you had read the instructions, you would know you need to finish selecting all options before work can begin.
You did not bother to pick the mounting and closure options, so there was no way we could complete your order.
We are very busy and need to focus on the orders of customers who actually filled out the options form correctly.
To complete your order, please use the attached form to choose the mounting and closure options that you prefer.
You forgot to choose mounting and closure options for your window blinds, so we are waiting for you to do that
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